T:WTF 024 – Design for Delegation – Three levels of work

Welcome to this series on the Theory of Constraints (TOC) with Ashton Fourie. It’s a 9 part series that looks how the Theory of constraints can help you grow your business.

This is the seventh Theory of Constraint installment and we talk about getting stuff done. Cos, that’s what really counts!


Focus on the Focus. Get the Right Things Done.

To often we get caught up in making the method the goal – and then we lose sight of the actual goal. What Ashton means is that you don’t want project management – You just want to get your projects done!

And this is what this really is about.

This becomes important because businesses get so focused on refining some or other method, that they don’t notice the fact that it’s not really serving the goal.

We see this with all the methodologies and frameworks we’ve invented over the past few decades.

When A Process Become A Risk

As an example, let’s say a company brings the Lean process. They then apply it to a certain area in the business, but its the wrong area. It’s helping the business become more profitable.

If the company is not making more money, then the cost of your project has actually moved the company backward.

You could agrue that this initiative is not ok and that it’s helping? Not many companies have enough reserves that they can afford to sponsor improvements that do not show on the bottom line. Most can not afford this.

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter

T:WTF 025 – Planning too much is planning to fail

This is the sixth instalment of the Theory of Constraints conversation. We focus on project planning.

You Cannot Manage What You Do Not Plan

But don’t over plan!

What you scream! How can you over plan! There is an old adage that says failing to plan is planning to fail. Yet there is a risk of taking this piece of wisdom and stretching it beyond the truth that it is.

The false belief that almost naturally flows from the importance of planning is that more planning is better and that the elusive key to successful projects is better planning.

There are a lot of details around this and there is a clear structure and approach so jump in.

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter

Netflix, Digital Disruption and Multichoice’s Cry For Regulation

Jerm’s illustration is published and linked to from TechCentral Netflix brings digital disruption and Multichoice wants its regulated. They have even suggested that they need to BEE compliant. They argue that they want to have a level playing field. This call surprised me. The reason I have always admired Multichoice’s approach to innovation, entrepreneurial spirit and approach … Read moreNetflix, Digital Disruption and Multichoice’s Cry For Regulation

T:WTF 023 – Designing For Delegation!

Welcome to this series on the Theory of Constraints (TOC) with Ashton Fourie. It’s a 9 part series that looks at how the Theory of constraints can help you grow your business. This is the fifth instalment where we chat about Designing For Delegation!


Designing For Delegation!

There are two types of constraints in a business. One constraint is operational. It’s in your value stream – the way you deliver products and services to your customers.

The other constraint is strategic. It’s the constraint that is regulating how fast your organisation can grow. By default that constraint is management attention.

Unfortunately, in many organisations, the operational constraint is also management attention because the organisation was not designed to allow effective delegation.

The Three Levels of Work

In this episode, Ashton breaks down how a business grows and how delegation needs to happen within the organisation. Using a hypothetical example Ashton goes on to explain that as the organisation grows it moves through different levels. Delegation enables you to move between the different levels where:

  • The first level is technical work.
  • The second level is process work.
  • The third level is strategic work.

A Natural Upwards Flow

The most natural way for a business to grow is from technical upwards. First, do the technical work, then build the processes to be able to delegate that technical work. When that is in place, build the processes to manage the processes, and delegate that. Then begin to focus on the strategic work.

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter

T:WTF 022 – Are you spending too much money for increased capacity

Welcome to this series on the Theory of Constraints (TOC) with Ashton Fourie. It’s a 9 part series that looks how the Theory of constraints can help you grow your business.


Spending Money Wisley

This is the fourth installment where we about money and how to focus where you spend your money with the goal of making more money. And we all need that right?

In order to focus proper constraint, management gives us a five-step process that we should be cycling through over and over again. And in that five-step process, spending money is not the first, but the last thing we do to our current constraint!

Here are the five steps – which we covered in episode 2, where Ashton breaks down why spending money is part of step 5:

  1. Identify your constraint
  2. Exploit and protect your constraint.
  3. Subordinate everything else to the above decision.
  4. Elevate the constraint.
  5. Don’t let inertia become your growth constraint.

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter

T:WTF 021 – Growing Your Business Where It Really Matters

Welcome to this series on the Theory of Constraints (TOC) with Ashton Fourie. It’s a 9 part series that looks how the Theory of constraints can help you grow your business.

This is the second installment where we chat about improvements that really matter!


New Improvement That Really matters

As Ashton points in this podcast, there is a bit of a contradiction with improvements. We look at why there is an inverse relationship between the number of improvements and actual improvement

Common wisdom says that we will get a large result when we make many small improvements. Through Ashton’s experience with Theory of Constraints we see the opposite is true, where
It’s difficult to predict real bottom line success

  • People getting change weary – you will know this if you have gone through it.
  • It gets expensive. The cost of the many changes impacts exponentially – both financially and emotionally
  • The results of the improvements were unpredictable and didn’t even add up.

Why The Traditional Approach Does Not Work!

Ashton goes on to explain that traditional approach does not work. Here is why:

  • Organisations are complex
  • Everything is connected. When you push one thing, it will pull elsewhere. The moment you start moving one thing, everything else is impacted.
  • When multiple people start moving things, things move in unpredictable directions.
  • Every change requires predictable resources – time, money and energy. This unpredictability cost of time, money and energy when driven by the chaos factor.
  • Multiple simultaneous changes exponentially increase the complexity and chaos in your business.

To solve this, Ashton provides five steps to help focus things:

  1. Identify your constraint
  2. Exploit and protect your constraint.
  3. Subordinate everything else to the above decision.
  4. Elevate the constraint.
  5. Don’t let inertia become your growth constraint.

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter

T:WTF 020 – Why you cannot ignore TOC

Welcome to this series on the Theory of Constraints (TOC) with Ashton Fourie. It’s a 9 part series that looks how the Theory of constraints can help you grow your business. In this introduction, Ashton takes us on a walk into what ToC is.


What Is the Theory of Constraints?

The idea behind TOC is a bit counter to the way most of us look at business. Yet it is something that can truly help break through many of the challenges that businesses face every day.

There is real theory behind the idea and has a proven method that enables rapid growth whilst at the same time helping to stabilise your business.

A Dynamic Management Methodology

It is a management methodology strongly based on scientific thought and research. It has a series of applications ranging from production management to product management, to strategy development & execution, supply chain management, financial management.

Ultimately it impacts every part of your business and integrates well with existing methodologies. This includes Lean, Six Sigma, Total Quality Management, Agile, Scrum. It helps improve the effectiveness of these methods by creating a massive amount of focus.

In this podcast, we dig into the idea of ToC, where it comes from, the type of applications that you can use it for. And really why it is so powerful!

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter

T:WTF 019 – Joel Stransky on how AI is Redefining Recruitment

The Future of Work is a massive topic. Twitter abounds with crazy stats where about 45% of all jobs will be lost in the next 10 years. Who knows what the real number is and what the full impact will be thanks to the Gig Economy. But what happens when you put AI and Recruitment together? How will that disrupt things? 


Pivotal Capital Disrupting AI and Recruitment

But to get a better idea we spoke to Joel Stransky from Pivotal Talent (part of the Pivotal Group) about how they are redefining the recruitment industry using AI and recruitment!
 
What Joel and the team are doing is really helping companies pair up the right employees for the right jobs – and that is a good thing, right!
 
As an employer, you want to know that the person who you are employing is the best possible fit for the job. That they are competent, they have the capacity and the ability to grow into the job.
 

Happy Employees Is Profitable for a Business

As an employee, you want to know that you are being hired for the best job fit possible. Happiness is important, which is often defined by a job. It’s implied meaning and doing tasks within your abilities. Also that you have the capability to grow into.
 
AI allows this all to happen. This is early days for Joel and the team and the future looks very exciting.
 
What I find interesting is that this is redefining how recruitment is being done but it also creates a huge amount of efficiencies that a human cannot do. And this is a good thing.
 

Thanks for Listening!

To share your thoughts
If you loved the show, please give us a shout out on Twitter, Facebook or Instagram.

To help out the show:
Leave an honest review on iTunes. Your ratings and reviews really help and we read each one.

You can also subscribe on iTunes.

T:WTF 017 – Nomad Now and The World of Freelancing

What do you do when you run a successful permanent staff recruitment that does not place freelancers? Well, you go digital and launch a Freelance Portal called Nomad Now. You connect your traditional customers with thousands of highly qualified freelancers.

And you then throw so much value at the equation that it is a no-brainer for both parties to jump in and use the platform.

This is what Ross Paton, founder, and CEO of Paton Personal did, with his Nomad Now co-founder Christel Bezou.


The Power of Freelance Platforms

Nomad Now real power lies in connecting people quickly and cheaply to solve real problems.

From a clients perspective, they are able to log in and find qualified freelancers. These are people who the necessary experience to get things done and to support the business.

The freelancer gets the benefit of simplification, no procurement process, and complex administration issues. They also get to focus more time on paid work. Ross says that they have currently in excess of 1600 freelancers. Clearly, the value is seen by freelancers.

The idea is still very new for many clients. To help drive this, Ross and the team are pushing very hard on educating their clients.

Sexy Front End – Heavy Duty Backend

What Ross and Hugo do share with us is hard work that has gone into the back end of the platform. A sexy front end is pretty useless without a strong, functional engine. Nomad Now is built with a very strong backend. It is key to connect the right freelancer to the right client. This is why a very strong search function has been built into the back end.

Its all about Freelancer Trust

The key to Nomad Now’s success of this is Trust. The client needs to know that the freelancer can delivery on whats required and promised. The Freelancer also need to trust that client will be fair, pay on time and not move the goal posts and scope creep (which always seems to happen!).

Built within the platform is the rating system. Both parties are rated. And its important as both parties need to have confidence in each other and to trust the mechanics.

The Collaboration of Freelancers

Ross and Hugo also explained the power of the Nomad Now freelancer team. So, let’s say that I am a freelancer specialising in digital strategy. I can now pull together a virtual team that will allow me to deliver on the bigger project. I can get a project manager, a web designer, a social media specialist, a content expert and so on. Each team member is on the platform but we operate as a unit.

It’s an interesting idea and it will be worth seeing how it develops.

The Future is Freelance

The Nomad Now platform offers the best of both worlds. It is disrupting a traditional business and redefining the recruitment industry.

For more info on the platform, please go visit the website at Nomad Now.

Thanks for Listening!

To share your thoughts
If you loved the show, please give us a shout out on Twitter, Facebook or Instagram.

To help out the show:
Leave an honest review on iTunes. Your ratings and reviews really help and we read each one.

You can also subscribe on iTunes.

T:WTF 016 – Ripples CTO, Stefan Thomas on Ripple and the Internet of Value

Stefan Thomas is the CTO of Ripple. In this podcast we deep dive into what Ripple is, the pain that they are solving and their focus on the Internet of Value through Interledger.


The Pain That Ripple is Solving

In his words here is what Ripple is all about:

When you send money or move money around the world these days wire you have no idea what happened to it. You have no visibility of it and it costs a lot. A LOT!

Ripple set out to fix this problem.

Ripple’s focus is on transparency, lowering the cost, and increasing the speed of transfer. In more practical terms, what Ripple is doing it to make sending money around a lot less of a headache!

Banks, Blockchain and What It All Means

Of course, you cannot talk about money without talking about banks. Stefan gave some great insights into why banks are looking at the blockchain as a solution.

Alternative financial services are potentially a banks biggest challenge. These startups have no baggage. They are super agile and free of bad ways of doing things. They create cultures that designed to capture a banks customers.

To help solve this challenge Ripple has created an alternative banking technology. It can help a bank create a better customer experience and stay ahead of the unseen competition.

Disruption of the Old. Welcome the New

Of course, no conversation is complete without talking about disruption. Andrew Keys Podcast digs nicely into this. But back to Stefan!

The internet as we know it exploded thanks to Interoperability.

One of the payments world bigger limitations is the lack of interoperability. This changes when I can move money between different format and system. Everything opens up and get redefined.

Defining Ripple

Released Ripple in 2012. Ripple’s goal is to enable “secure, instantly and nearly free global financial transactions. Irrespective of any size and no chargebacks.

Ripple supports tokens representing fiat currency, cryptocurrency, commodity or any other unit of value. A good example can include frequent flier miles or mobile minutes.

Ripple core is based on a shared and public database or ledger. This uses a consensus process that allows for payments, exchanges, and remittance in a distributed process.

Getting Into The Payments World

Stefan shares his motivation to fix a very broken payment system. As he points out – it was a seemingly impossible problem for one person to fix. The release of Bitcoin changed that. The door opened where individuals could have a massive impact. This lead Stefan to Ripple.

Africa integration into Ripple

Ripple has a very strong Asia Middle East and has yet to penetrate into Africa. Stefan makes the point that Africa is a very different market. You don’t go blindly into a new market. To penetrate the African market you need to build a presence here with local insights.

There is a way to go. But we have no doubt that with the with speed the world is moving at this won’t take long.

Interoperability, Interledger and The Internet of Value

TheInterledger conversation got us very excited.

Interledger is about move value around. It is currently working to create a generic protocol so you can move money without any pain or hassle.

But the next step is moving value around. This will allow you to convert one thing of value to another. You will be able to build any kind of app that relies on moving value on top of this protocol. Stefan calls this exchange of value “the internet of value”.

The difference to Ripple goal, to be a global settlement network. A platform to allow anyone to transfer money in any currency to any currency in a matter of seconds.

We dig deep into the world of Micro-payments and building an internet of value.

Enjoy

 

The Blockchain Africa Conference

Blockchain Africa Conference
Blockchain Africa Conference

The WTF #ThinkDigital Podcast spent two days interviewing many of the groundbreaking speakers at the Blockchain Africa Conference (#BAC18). The big topic was inter-operability and how the blockchain is maturing.

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