T:WTF 001 – Welcome To The Think WTF Podcast

Welcome to the Think WTF Podcast. The above short podcast is a quick intro to the Think WTF Podcast. However, if you want to get a quick sense of the show I have summarised it up below.

We all know that everything has changed and that digital technology is the redefining force.

This change causes many of us great anxiety and frustration. We often get caught in what we call that WTF Moment – that’s when you sit back and say to yourself, “WTF Do I Do Now? Everything has changed! How do I thrive in this new digital world.”

It tough.

To help inspire your thinking and to shift you from where you are we talk to the rebels, the misfits, the change makers. We talk to the people who are poking the world and reshaping it. We explore whats the future and explore how we live, work and think about how the future is done.

We focus on the change that technology brings and how you can use it to Thrive!

Enjoy.

The Future of Work (recorded live at Huawei Innovation Zone)

The Futurology team goes live in the Huawei Innovation Zone. To change things around a bit we decided to do a live podcast with Brian Armstrong on the Future of Work.


We were joined by a live audience who added their 2 cents worth. It was a fascinating, in-depth discussion that digs into what the #FoW means and where it is all going.

The audience joined in with a few questions and kept the conversation interactive and entertaining.

This show was originally published on the cliffcentral.com Futurology Page 

The Future Financial Crisis

The team chats with maverick economist Prof. Steve Keen. Steve was one of the very few economists who predicted the 2008 financial crisis and has just written the book, Can We Avoid Another Financial Crisis? (The Future of Capitalism).

The short answer is no, we can’t avoid another financial crisis. To understand this, we dig into why Professor Keen’s prediction goes against mainstream economists. We also look at how this crisis will hit South Africa and the current thinking on how to solve our current economic challenge.


You can find the book Can We Avoid Another Financial Crisis? here.

More information and insights on Prof. Keen here.

Follow Steve on Twitter: @ProfSteveKeen

This show was originally published on the cliffcentral.com Futurology Page

AI, Data, Education & Robotics

Kicking off with some of the interviews from the Singularity University Summit, the team chats to David Roberts on what Exponential is all about – and how Ice disrupted the world.


They dig into AI and the world of data with Viviene Ming… she’s power and a ball of passionate inspiration. They also look at education with Sizwe Nxasana, CEO of RMB and is now passionately trying to solve Africa’s education.

This is followed by Sarah Berg Breiter and the world of Robotics (she likes the small ones – with good reason).

This show was originally published on the cliffcentral.com Futurology Page

 

In Math We Trust: Bitcoin & Blockchain

The Futurology team bring us interviews from the CX (Customer Experience) Innovation & Tech Fest held in Johannesburg.


Human trust is undergoing its most significant transformation in history. Money is the second most important societal construct after language and is currently undergoing its biggest transformation. Beyond money, this will fundamentally change contracts and creative work, leaving no business untouched… leading some prominent computer scientists to call the blockchain a more significant invention than the internet itself.

Simon Dingle is a designer at Phantom Design.

This show was originally published on the cliffcentral.com Futurology Page

Artificial Intelligence Drives Smarter CX

Artificial Intelligence is the future of the business-technology landscape. It’s not good enough to just have a strategy and plan to use AI in your business, it’s important about how well it is executed, what is the impact of AI on consumers, business and our way of life today and into the future.


Joe Fuster is Global Head of Customer Experience Cloud at Oracle.

The Futurology team bring us interviews from the CX (Customer Experience) Innovation & Tech Fest held in Johannesburg.

This show was originally published on the cliffcentral.com Futurology Page

Scaling CX Through Technology

Christelle Van de Merwe is the Global Director of Customer Innovation and Transformation at Mimecast. Prior to this, Christelle’s passion for CX originated at the University of Cape Town with a Bus Sci Degree in Marketing and then many years in the telco industry, including Cell C and Virgin Mobile.


The focus has been on translating the subjective concept of customer experience into a scientific, objective process by mapping the customer journey and providing scoring opportunities at each juncture. Her focus now is on optimisation and exploring different approaches to embrace Customer Success as an outcome.

In this podcast, we chat with Christelle van de Merwe, whose presentation was around scaling the customer experience through technology.

This show was originally published on the cliffcentral.com Futurology Page

Safer Cities And The Quality Of Experience

JP Horne has been on the forefront of public sector innovation within the public sector for the last 20 years.


His experience spans both spectrums of this sector, having serviced government while working for Microsoft and Oracle Corporation – as well as within the belly of the public-sector beast at the City of Cape Town.

This show was originally published on the cliffcentral.com Futurology Page

Welcome To Customer 5.0

Your customer has changed – and PwC Consultant, Mathew Cook talks to us about an idea he calls Customer 5.0 and what this means to you in today’s business environment.


Self-made thousandaire, Mathew Cook is a family man first and an experienced SAP Solution and Product Innovation Architect @ NGA, involved with cross domain, cross-functional, and cross-industry solutions. He likes long walks on the beach… when it rains.

This show was originally published on the cliffcentral.com Futurology Page