Funked Up

The Futurology team bring us interviews from the CX (Customer Experience) Innovation & Tech Fest held in Johannesburg. Human trust is undergoing its most significant transformation in history. Money is the second most important societal construct after language and is currently undergoing its biggest transformation. Beyond money, this will fundamentally change contracts and creative work, […]

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Artificial Intelligence is the future of the business-technology landscape. It’s not good enough to just have a strategy and plan to use AI in your business, it’s important about how well it is executed, what is the impact of AI on consumers, business and our way of life today and into the future. Joe Fuster […]

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Christelle Van de Merwe is the Global Director of Customer Innovation and Transformation at Mimecast. Prior to this, Christelle’s passion for CX originated at the University of Cape Town with a Bus Sci Degree in Marketing and then many years in the telco industry, including Cell C and Virgin Mobile. The focus has been on […]

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JP Horne has been on the forefront of public sector innovation within the public sector for the last 20 years. His experience spans both spectrums of this sector, having serviced government while working for Microsoft and Oracle Corporation – as well as within the belly of the public-sector beast at the City of Cape Town. […]

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Your customer has changed – and PwC Consultant, Mathew Cook talks to us about an idea he calls Customer 5.0 and what this means to you in today’s business environment. Self-made thousandaire, Mathew Cook is a family man first and an experienced SAP Solution and Product Innovation Architect @ NGA, involved with cross domain, cross-functional, and […]

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Simon Clarke is a banker who combines his passion for people and technology. He works with a team of special people to deliver technology-driven people solutions. For the past 23 years, retail and FMCG has been his home – mainly in HR. This show was originally published on the cliffcentral.com Futurology Page

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Roelia Malan, from FNB wants to live in a world filled with innovative people inventing extraordinary, and beautiful yet less complicated methods to perform day to day activities where ideas can be transformed into practical solutions in a blink of an eye. As a banker with over 10 years’ experience, she has worked in the […]

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Nic Ray from BrandsEye talks to us about social media mentoring and how it relates to the customer experience. Nic is the Chief Marketing Officer of BrandsEye. He is also a dad, a surfer and a keen, but unlucky fisherman. He cut his teeth in ad-land working at Ogilvy in South Africa and the UK. […]

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Roland Naidoo is Head Customer Operations Support at Multichoice, where he looks at creating and managing the delivery of operations Intelligence. This show was originally published on the cliffcentral.com Futurology Page 

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Tony Hughes talks about how you can bring the customer experience to life. Tony is the most read person on LinkedIn on B2B selling and shares his thinking on leadership, business-to-business (B2B) strategic sales, modernized selling, and sales enabling technologies. This show was originally published on the cliffcentral.com Futurology Page

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