Artificial Intelligence Drives Smarter CX

Artificial Intelligence is the future of the business-technology landscape. It’s not good enough to just have a strategy and plan to use AI in your business, it’s important about how well it is executed, what is the impact of AI on consumers, business and our way of life today and into the future.


Joe Fuster is Global Head of Customer Experience Cloud at Oracle.

The Futurology team bring us interviews from the CX (Customer Experience) Innovation & Tech Fest held in Johannesburg.

This show was originally published on the cliffcentral.com Futurology Page

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Michael Cowen

Michael Cowen

Michael Cowen is the CEO of WTF and co-host on the ThinkWTF Podcast. I focus on helping business build systems where their people thrive. You can book my keynotes on WTF Keynotes

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