The Impact of Future Technology as a Key Needle Mover in Customer Service

Roland Naidoo is Head Customer Operations Support at Multichoice, where he looks at creating and managing the delivery of operations Intelligence.

This show was originally published on the Futurology Page 

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Michael Cowen

Michael Cowen

Michael Cowen is the CEO of WTF and co-host on the ThinkWTF Podcast. Want to hear my keynote on How To Thrive In A World of Mistrust

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