The objective of any business is to turn a healthy profit through a sustainable operational platform. This can only come from finding new customers and keeping them by delivering a frictionless customer experience!
Emerging technologies and new business models are disrupting market leaders and reconfigure markets at an unprecedented pace and scale. Yet, by tapping into the underlying forces behind this change opens new growth opportunities for your company?
This transformation is a journey something that you have to go trough, and some of the critical challenges include:
A digital transformation strategy isn’t something you say. It’s something you do. It’s something that’s driven through your staff, and their ability to change how they work, and how they solve your customers future problems.
This requires that you take your staff on a digital transformation journey. It’s a journey that helps them understand why they need to change, where the change is going and how they will need to up-skill and re-skill themselves for the future business. By enabling your staff to find ways to take advantage of their unique capabilities, while leveraging Nashua’s broader capacities and capabilities.
The transformation journey needs to deliver the following outcomes:
Digital disruption brings big change. It can be overwhelming and often we feel we have to fight big change with big actions. But what would happen if you improved everything in your organisation by 1% every day? The day-to-day change of doing this is small, yet over the course of 365 days, you will be 37 times better by the time you’re done. The opposite is also true. Doing 1% less over the full year, you will decline to nearly zero.
To develop a digital transformation journey program, we would need to understand the current digital transformation strategy and the desired journey that the staff would need to go through. Outlined below is the four step process to qualify, design and implement the Staff Transformation Journey
3 Hour Executive Session
To understand the current transformation journey and the current core business and the future desired state, a 3 hour executive session needs to be run. The objective of this session will look at three core areas within the context of current and future business:
To qualify the impact of digital disruption and the outlined transformation journey, interviews need to to conducted with the different departmental heads, key managers and staff to understand the current state and desired future state. This will enable us to design a program that will be relevant to all staff members.
The ability and responsibility to transform is an internal, company wide initiative. Based on the above, a program will be designed that takes the staff through the transformational journey. The objective is to contextualise the journey by looking at:
Program Implementation as per design phase
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