T:WTF 027 – Winning Through Your Staff

Welcome to this series on the Theory of Constraints (TOC) with Ashton Fourie. It’s a 9 part series that looks how the Theory of constraints can help you grow your business.

So in the eighth podcast of this series we are talking about employee engagement.


What is employee engagement all about?

At the end of the day, you want to attract, retain, engage and develop the best talent you can find.

The 12 Questions

Ashton breaks down how Gallop found the best way to determine this was through 12 question. That’s it! Here they are and in this podcast, Ashton breaks this down:

  1. I know what is expected of me at work
  2. I have the materials and equipment needed to do my work right
  3. At work, I have the opportunity to do what I do best, every day
  4. In the last seven days, I have received recognition or praise for doing good work
  5. My supervisor or someone at work seems to care about me as a person
  6. At work, my opinions seem to count
  7. The mission of my company makes me feel my job is important
  8. My co-workers are committed to doing quality work
  9. I have a best friend at work
  10. There is someone at work who encourages my development
  11. In the last six months, someone talked to me about my progress
  12. This last year I have had opportunities to learn and grow

From these 12 questions we can find four main themes:

  1. What do I get to enable me to do a good job?
  2. What do I contribute, and do I get recognized for it?
  3. Do I belong here?
  4. Is this a place where I can grow?”

Building The Exceptional

What this means is if you want to build an exceptional workplace, you need to make sure that people have the things they need to do a good job. That they are able to contribute their best skills and get recognized for it. That they have a sense of belonging, and that they have opportunities to grow.

Those are the things that the best talent are looking for – and that brings out the best in them.

How do your staff stack up?

Business Relearnt – Learn To Unlearn, Relearn.

Fast constant change demands that we keep looking at how we do things and to keep learning new ways to solve our customer’s problems. What business relearnt series provides you with approaches and methodologies to help you do that.

The Full Business Relearnt TOC Series – Broken Down?

TOC offers you many opportunities to look at doing things in a different way. Ashton breaks down how you can do this in this series. Here are the topics around the theory of constraints that we will cover:

  1. Why you cannot ignore TOC
  2. The surprising inverse relationship between the number of improvements and actual improvement
  3. Are you spending too much money for increased capacity
  4. The costly mistake of elevating your constraint first
  5. Design for Delegation – Three levels of work
  6. Planning too much is planning to fail
  7. You don’t want project management – You just want to get your projects done!
  8. Theory of Constraints and Employee Engagement
  9. Turning the layers of resistance into moments of agreement

Who Is Ashton Fourie:

Ashton is a proven growth strategist and looks at building sustained success in tough economic climates.

He is the CEO of 5-2-50 (pronounced Five To Fifty). This is a South African based company with a vision to eradicate poverty through ensuring that there is a good job available to every woman and man on earth who is able and willing to work.

5-2-50 help’s their clients formulate a clear vision and strategy to grow up to ten times in size in a period of no more than five years. Their toolset is a combination of Theory of Constraints, Lean and Agile interventions, combined with their strategic management methodology that has been tested in the local and international market.

You can find Ashton on Linkedin and Twitter



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